The Edit Passenger Request feature in Transpomate allows employees to edit submitted transport requests. This feature will only be available if the Company Admin has enabled Passenger Transport during company setup.
The Admin can navigate to this page by clicking on the Edit option from the View Passenger Request table.
📌 Important Note:
A passenger request can be edited only if:
It is still in Pending status (i.e., not yet approved or rejected).
It has not been allocated to a voyage by the Transport Coordinator.
Once the request is approved or allocated, it becomes locked and cannot be edited by the user. In such cases, the user would need to withdraw the request (if possible) and submit a new one.Â
📌 Important Note:Â
A request cannot be edited after it has been:
Approved by a Manager
Allocated to a voyage
The following validations still apply during edit:
Pickup and Drop locations must be different
At least one of the following must be provided:
Requested Start Date and Time
Requested End Date and Time
If a Manager is no longer assigned to the employee's department, the request cannot be resubmitted after editing.
Upon resubmission:
The request stays in Pending status.
Notification is re-sent to the assigned Manager for approval.
Expiry Logic remains in place:
If the End Date passes before allocation, the request will expire automatically, and the user will be notified via SMS.
Ensure your request covers the exact time window needed by selecting the proper start date/times and end date/times.Â
Choose precise locations to help the Transport Coordinator plan routes efficiently.Â