The Review & Edit Delivery Request feature enables Logistic Managers to update incomplete or incorrectly submitted requests before approval. Since Generic Users might not always know delivery schedules or pickup/drop details, Logistic Managers are granted editing permissions to fill in the missing fields required for voyage allocation.
📌Note:
This feature will only be available if the Company Admin has selected the Enclosed Deliveries or Non-Enclosed Deliveries option during the Company Configuration Setup process.
Enclosed Deliveries is used for transporting packages in a secured, enclosed space (e.g., boxed shipments, fragile goods).
Pre-Defined Labels:
Weight, Width, Height, and Length (These must be filled when requesting a package delivery).
These values are required to optimize vehicle loading capacity.
Custom Labels:
The admin can define additional package-related labels (e.g., temperature control, fragile items)
These labels are optional but will be visible in both delivery requests and vehicle details.
Logistic Manager: Review, approve, and decline delivery requests. Edit incomplete requests before approval.
The Logistic Manager views a pending or previously reviewed request in the New Requests or Reviewed Requests tab.
If the Approve button is disabled, it’s likely due to:
Missing pickup or drop location
Missing start or end date/time
The manager clicks Edit to update the necessary fields.
Upon saving, the manager can now:
Approve the request
Decline the request
Or leave it pending for further review
Notifications are sent to the employee based on the actions taken.
A notification will be sent to the Transport Coordinator if the request was approved.
📌Important Notes:
The Approve button is only enabled when all required voyage data is filled.
Always review and complete:
Pickup and Drop locations
Start and End Date/Time
Use the Reviewed Requests tab to correct mistaken approvals or declinations.
Employees are always kept informed through system notifications, ensuring transparency.