Passenger Request Overview

Transpomate’s Passenger Transport Management module (Staff Mate) is a centralized system designed to handle all employee transport needs, ranging from shift transport to inter-office travel. It supports both automated workflows and manual coordination, offering flexibility based on company operations.

This system not only manages trip planning and execution but also integrates costing, auditing, and financing into the transport workflow. Real-time tracking and monitoring ensure safety and accountability, while built-in analytics provide insights for operational optimization.

Use Case

Employees of Company X who require transportation submit their requests via the Transpomate web portal. These requests typically include:

• Requested times and locations

• Events or purpose of travel

• Number of passengers

• Individual passenger schedules

Once submitted, the requests enter an approval flow. Approved requests are then routed either to:

• A Transport Coordinator (for manual scheduling), or

• Transpomate’s built-in BOT (for automated scheduling)

Trip Planning & Vehicle Allocation

Transpomate uses the approved requests to:

• Check vehicle availability

• Evaluate constraints like seat capacity

• Assign matching vehicles

• Plan trips with optimized routes and estimated distances (Google Route Optimizor)

Driver Notification & Trip Execution

Once trips are planned:

• The mobile device assigned to the vehicle receives a notification with trip details.

• Using the Transpomate mobile app, the driver can:

  • View trip instructions

  • Navigate using Google Maps

  • Mark passenger pickups and drop-offs

During the trip, regular updates are sent to:

• The requestors

• Relevant coordinators or managers

• Operators monitoring the transport flow

Post-Trip Reporting & Financials

After the trip is completed:

• Users can generate analytical reports via the Transpomate web application.

• These reports support:

  • Payment billing to vehicle owners

  • Internal audits

  • Broader financial tracking and decision-making